Returns & Exchanges

At U.S. Polo Assn., we want you to be fully satisfied with your purchase. If you are not completely happy, you may return or exchange your unworn items within 30 days of the delivery date.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all authentic U.S. Polo Assn. tags are still attached.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal and affix it to the outside of your return package.

4

Drop Off Your Package

Take your package to any authorized carrier location; once received and inspected, your refund will be processed within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing