Frequently Asked Questions

Everything you need to know about your U.S. Polo Assn. shopping experience.

How do I determine the right size for my polo shirt?

We provide a comprehensive size guide on each product page. Our 'Classic Fit' offers a traditional, roomier silhouette, while our 'Slim Fit' provides a more tailored look. Please refer to the chest and waist measurements for the best fit.

What is your return policy for online orders?

We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of purchase. Please note that certain clearance items may be marked as final sale.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days within the continental U.S. We also offer expedited shipping options at checkout for faster delivery.

Are your products authentic U.S. Polo Assn. gear?

Yes, our online store is the official source for U.S. Polo Assn. apparel and accessories. Every purchase supports the United States Polo Association, the governing body for the sport of polo in the U.S. since 1890.

How can I track my shipment?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Klarna for interest-free installments.